Overview Bath Boats
Bath Boat is a boat rental platform offering customers real-time booking and scheduling through a dedicated mobile app. They needed a sleek user app and an admin panel to manage boat availability, bookings, payments, and customer queries.
Challenges
Real-Time Scheduling
Avoiding booking overlaps was essential for multiple boats and timeslots.
Limited Connectivity Areas
App needed offline capability for users in remote areas.
Manual Operations
Staff lacked tools to manage cancellations, reschedules, and refunds efficiently.
User Communication
Customers required timely confirmations and reminders post-booking.
Solutions
React Native App
Enabled cross-platform mobile access with live booking updates.
Offline Functionality
Allowed users to browse and hold slots without constant internet.
Laravel Admin Panel
Provided full booking management with schedule calendars and customer profiles.
Push Notifications
Automated reminders and booking confirmations enhanced customer experience.
Our Process
Mapped user flow for booking time slots, handling cancellations, and support messaging.
Designed mobile screens in Figma with emphasis on speed, clarity, and accessibility.
Built React Native app and Laravel-based admin for handling data, bookings, and customer queries.
Tested on real devices; launched with offline functionality and error handling for low-connectivity use.
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